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Privacy Policy

We value your privacy and are dedicated to protecting it through our adherence to this Privacy Policy. This document outlines how we, along with our affiliates, subsidiaries, and related entities (collectively referred to as "we," "us," or vaymed), handle the collection, usage, and sharing of your personal information through our websites, mobile applications, platforms, and other digital services that we own and operate and that link to this Privacy Policy (collectively, the "Services").

The specific Vaymed subsidiary or affiliate that owns and operates the Service you are using will act as the data controller for the collection and processing of your personal information.

This Privacy Policy is also applicable to your interactions with us offline. For example, when you share your contact details with us or engage with us at events such as trade shows or conferences, this Policy will still apply. We encourage you to review this Privacy Policy thoroughly to familiarize yourself with our privacy practices.

We may periodically update this Privacy Policy. In the event of any significant changes to how we handle your personal information, we will prominently announce these changes on our Services and revise the effective date above. Should you have any inquiries regarding this Privacy Policy or our information handling practices, please reach out to us using the provided contact options.

How We Collect, Use, and Retain Personal Information

When we refer to "Personal Information," we mean data that can be used to identify you as an individual, relates to you, describes you, or is reasonably capable of being associated with you or your household. This does not include information that has been de-identified so that it does not allow a third party to easily identify a specific individual.

We collect several categories of Personal Information through our Services, including information you provide, information collected automatically from your device, and information we obtain from third-party sources. We use and share this Personal Information for the purposes described below.

Information You Provide

We collect Personal Information that you provide to us. This includes, but is not limited to, your full name, physical address, phone number, purchase information, account credentials, demographic information, and details related to your preferences when you enter this information into form fields on our Services.

Information Collected Automatically

Like most digital platforms, we gather certain information automatically when you use our Services. This information is collected without you actively providing it and may include browser, device, cookie, and similar data.

Information We Obtain from Third-Party Sources

We may obtain certain Personal Information about you from third-party sources, which we may use to serve our legitimate interests, comply with legal obligations, perform a contract, or in some cases, in accordance with your consent. This includes information from business partners, service providers, credit reference agencies, and public databases.

Additional Uses of Personal Information

In addition to the uses described above, we may use your Personal Information for the following purposes:

Operating our business, administering the Services, and managing your accounts

Contacting you to respond to your requests or inquiries

Processing and completing your transactions

Providing you with newsletters, articles, product or service alerts, and other information

Conducting market research and surveys

Administering our loyalty and rewards programs

Preventing, investigating, or providing notice of fraud or unauthorized access

Enforcing our Terms and Conditions and other agreements

Legitimate Interests

We rely on several legitimate interests in using and sharing your Personal Information, including improving and customizing the Services, understanding usage patterns, ensuring safety and security, and enhancing protection against fraud.

Data Retention

We will retain your Personal Information for as long as is necessary for the purposes outlined in this Privacy Policy, unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights.

How We Share and Disclose Personal Information

We share your Personal Information with third parties only in the ways described in this Privacy Policy. This includes sharing with service providers, affiliates, business partners, and in connection with business transfers and legal obligations.

Service Providers

We share your Personal Information with third-party service providers who complete transactions or perform services on our behalf, such as payment processing, marketing, analytics, and human resources administration.

Affiliates

We may share your Personal Information with affiliated legal entities within our family of companies for purposes consistent with this Privacy Policy.

Business Partners

With your consent, we may share your Personal Information with business partners, such as our distributors.

Third-Party Platforms

Certain Services may gather and transfer your location information to enable us to offer you location-based services. You may disable the collection of your location information in your device’s settings.

Legal Process, Safety, and Terms Enforcement

We may disclose your Personal Information to legal or government regulatory authorities as required by applicable law, to protect health and safety, or to enforce our legal rights.

Business Transfers

Your Personal Information may be disclosed as part of a corporate business transaction, such as a merger, acquisition, or sale of company assets.

Information Security

Vaymed is committed to protecting the security of your Personal Information. We use technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. However, due to the nature of the internet and information technology, we cannot guarantee the security of your information.

International Data Transfers

Vaymed may transfer your Personal Information within our family of companies and/or to third parties discussed above. Your Personal Information may be transferred to, stored, and processed in a country other than the one in which it was collected. We rely on appropriate safeguards recognized under data protection laws when transferring your Personal Information outside the European Economic Area (EEA).

Personalized Advertising Preferences

We personalize your experience on our site and on other sites and online services by showing you advertisements tailored to your interests. You can opt out of receiving personalized advertisements from advertisers or advertising networks who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect or solicit Personal Information online from children under the age of 13.

Your Rights

We process all personal information in line with your rights, in each case to the extent required by and in accordance with applicable law. You may have the right to access, rectify, restrict, object to, or request the deletion of your Personal Information. You may also have the right to withdraw your consent to our processing of your Personal Information.

Links to Third-Party Sites and Social Media

The Services may include links to websites and digital services operated by third parties. This Privacy Policy does not apply to these third-party sites, and we encourage you to review their privacy policies.

User-Generated Content

Some of our Services may enable users to submit their own content. Please remember that any information you submit becomes public information, and you should exercise caution when disclosing personal information.

Managing Communication Preferences

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication you received or by updating your preferences through your account settings.

Contact Us

If you have any questions, comments, requests, or concerns about this Privacy Policy or other privacy-related matters, you may contact us at:

By Email: info@vaymed.com

By Post: 3rd Floor, Building #32-2, No.6 Hejiahu Street, Jiangxia District, Wuhan, Hubei, P.R.China

We are committed to addressing your privacy concerns and will respond to your request within a reasonable timeframe.